You left home on foot this morning, and when you check the number of steps you've taken when you get to the office, you realise that the counter is stuck at 0? Check that you've downloaded the latest version of the application to your phone, and check that you've accepted access to your phone's movements in the application settings. If the problem persists, try restarting your phone.
To ensure your steps are tracked accurately, be sure to grant access to Health on iOS or the built-in step counter on Android.
If you use a smartwatch (such as a Garmin) and want your steps to sync to the app, sync it with Health (iOS) or Health Connect (Android) 🙂
Please be patient—it may take up to 24 hours for your steps to appear in the app. And don’t forget to use the same email address to log in to both the app and your store!
iOS :
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Android :
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